Rug & Carpet Cleaning in Springfield, VA

"WOW! It's true when they say “not all heroes wear capes”. Matthew literally saved our favorite area rug! For years we have been dealing with a rug that slides and wrinkles. I didn't want to get rid of this rug because we love it but it was just such a hassle constantly stretching the wrinkles out and trying to keep this rug in place. Well Matthew solved our problems! First he took a look at our rugs and carpet and told us what was going on and why it was happening (so knowledgeable!) and then he got to work and fixed it for us with his cool carpet stretching tools and gadgets (so professional!) We are looking to get new carpet installed and based on our wonderful experience with total cleaning service we will definitely be using their services again. Five stars across the board I HIGHLY recommend! Thank you for the amazing customer service and work!"

Noel Williams

"I HIGHLY recommend Matthew Tyson. He was very polite, thoughtful, thorough and hard working and a true professional. He went over every area twice , not just once. You could see as he cleaned he cares and has pride in his work and reputation. That's very important to me in a man's character. His price was very fair and is firm at time of quote. We ended up paying him more , which was what Stanley Steemer had quoted us because he deserved it. He said he would be here at 9:00 am and arrived on the dot, true to his word. I can't say enough good things about this man and his company. He also used heaters to ensure the water was no lower than 130 degrees, because that's what we requested. He knows customer service. Carpet looks wonderful! Will call upon him again. Thank you so much Matthew, you're a good man!"

Bridget H.

"Matthew did an incredible job with my carpets.I had three sets of stairs, a hallway, a living room, and three bedrooms. The carpets had not been cleaned in seven years. He took incredible care going over the rooms multiple times to get the dirt out. He took his time and was determined to get them to look like new. He was thorough and neat. I also had two repairs. I had a buckle across the entire width of my bedroom. He spent an hour stretching it and it looks perfect! I also had a hole in a step in the front foyer, (a very visible location), where the dog had chewed threw it. Matthew took a piece from the back of my closet and completely closed the hole up! He was equally as personable as he was professional. I will hire him every year from now on. My carpets look great!"

Katherine M.

"I contacted Total Cleaning Service (TCS) on behalf of my parents. They had carpet installed in their home a little over a year ago which was not installed properly. It was puckering and wrinkled and my parents (mom especially) was so disgusted. Mr. Matthew was very professional, showed concern and knowledge when I spoke with him to arrange the date and time for the repair. He was punctual and made my parents comfortable in that he knew what he was doing. Halfway through the job, my mom called me so excited that the carpet was looking so much better. She was very pleased and even told me that she gave him a hug when he was done. I am so glad I contacted this company and will use them any future carpet needs!"

Regina W.

"Matthew is going to be our carpet cleaner from now on. Not only was he timely but he didn't nickel and dime us for every little thing we requested. The price he gave us was the price we paid and our carpet actually looked a whole different colour when he finished! We had different company clean our carpet before this and comparing their work to Matthew's we realized we had been completely gipped by that other company. I told Matthew we had two dogs and we're preparing for our baby to come home from a long stay in the NICU and he came and treated our carpet like it was his own. He definitely takes more time going over every section of the carpet and it makes a difference."

Teiko M.

"Matthew stretched my bedroom carpet, which had been badly wrinkled for almost twenty years. Without being asked, and at no charge, he repaired a section of it that had been clawed by my cat, using scraps from the stretching! Amazing! My carpet had major, long standing damage from pet marking, etc. I knew that it would be impossible to get these stains out completely, but Matthew made the carpet look beautiful, if not completely stain free. I have the satisfaction of an improved appearance and a clean living environment. Matthew was great to work with, and I will definitely use him again!"

Pam G.