Rug Odor Treatment: Treated at the Source, Not Masked.
Pet urine, smoke, and water damage odor. Treated during the wash itself. Not temporarily masked but permanently removed, with 100% guaranteed odor removal verified before your rug ever leaves our facility.
Before & After
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What We Treat
Pet Urine
Breaks down and removes odor-causing residue from deep in the fibers and backing, not just the surface.
Smoke Odor
Lifts smoke particles settled into fibers, common after a fire or in homes with heavy indoor smoking.
Water Damage Odor
Treats musty or mildew smell from a rug that stayed wet too long or dried incorrectly. Water-damaged rug? Get it to us as soon as possible. The longer it stays wet, the more likely mold is to start and the harder dye bleed is to correct.
In-Home Steam Cleaning vs. Our Facility Wash
If you've got an inexpensive synthetic rug that just needs a quick surface refresh, in-home steam cleaning can be a reasonable choice. The comparison below is for rugs that need more than that. Real soil, pet odor, or fibers that can't risk a mistake.
In-home steam cleaning: A wet rug sits on your floor for hours, sometimes days, risking warping, moisture damage, or color transfer to hardwood underneath.
At our facility: The rug is washed and dried off-site. Your floors stay completely dry, start to finish.
In-home steam cleaning: A wand only reaches the surface. Odor trapped in the foundation isn't fully flushed out. It comes back once the rug warms up or the air gets humid.
At our facility: Full submersion flushes contamination out of the foundation, not just the top of the fibers. Nothing left behind to reactivate.
In-home steam cleaning: If a fiber starts to bleed or brown mid-clean, there's no way to stop or correct it in your living room.
At our facility: We have the tools and chemistry on hand to handle almost any situation that comes up, and the time to do it right.
Typical turnaround: 3–5 business days (5–7 for delicate fibers).
How It Works
Inspection
We check the rug for odor, including corners and edges, before treatment begins.
Targeted Treatment
The affected areas get treated directly, reaching the fibers and backing where odor actually lives.
Full Wash, Rinse & Dry
The rug goes through our complete wash process, then is rinsed and dried under controlled conditions.
Your Rug Pad Matters Too
Odor often lives in the pad, not just the rug. We can wash any rug pad that's stable enough to be washed, along with your rug. If yours can't go through the wash, a replacement can be purchased.
100% Guaranteed Odor Removal
Because the rug leaves your home and is fully submerged here, in a process we control start to finish, every rug is inspected for odor. Corners included, before it's wrapped for delivery. If any odor remains, we rewash it. Your rug doesn't leave our facility until it's verified odor-free.
Pricing
Odor treatment is a flat add-on to your rug's base fiber pricing, applied only when odor is present.
Add-On
- Pet urine & odor treatment: +$1.00/sqft, added on top of your rug's base fiber price, only when odor is present.
What Customers Say About Our Odor Removal
"Matthew did a wonderful job with both of my rugs! They smelled terrible and now it smells fresh and looks brand new! Will be using him again in the future."
Minisha P.
Thumbtack ·
"Matthew saved our flood-damaged area rugs (even though they were not of high quality). He made them fluffy and absolutely odor-free for a reasonable price, ultimately salvaging our house! Thank you!"
Miki Y.
Thumbtack ·
"Matthew picked up rug which had been wet by a nearby humidifier and returned fresh and clean free of stubborn odors. He also worked hard and cleaned the grout lines of tile in the kitchen to restore it to it's original color."
Terry L.
Thumbtack ·
"Highly recommended! Our cat had peed on a carpet and we tried product after product to get the smell out, finally admitting defeat. Matthew fit us in quickly, found that the urine had sunk through to the padding below the carpet (which is why nothing was working), removed the damaged padding, replaced it, and re-cleaned the rug. We are thrilled with his work; he is skilled at what he does and a pleasure to work with, and we strongly recommend this company."
Alison G
Google ·
Odor hides in corners and edges first. If a rug smells worse when it's warm or humid, the source is usually in the backing, not the surface. That's why a spray or at-home cleaner only helps for a day or two.
Frequently Asked Questions
Will the smell come back after treatment?
Can you treat old, deep-set pet odor?
Is odor treatment included in a regular wash?
Does the rug pad get treated?
Do you guarantee stain removal too?
What if my pet has another accident after the rug comes home?
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Dropping off a rug?
7653 Fullerton Rd, Suite GSpringfield, VA 22153Drop-off is by appointment. Call or text to schedule. Look for the Total Cleaning Service banner over the door.