Appointment guide
How to Prepare for Your Wood Floor Cleaning
A little preparation helps us finish on time and do the best job on your floors.
Quick Summary
The six things that matter most. Tap one to jump to the details.
- You get your price at the free test spot, or before any work begins
- We move furniture. Moving what you can ahead of time makes it go faster
- Empty cabinets and TV stands that hold breakables, or we clean around them
- Water and power must be on at the property
- Floors typically dry in 30 to 60 minutes
- We need 48 hours notice to cancel or reschedule
The free test spot and your price
At your free visit, we clean a small test spot so you see the result on your own floor, and we check the finish and any wax buildup. You get your price at the test spot.
If you book the cleaning without a test spot visit, we give you the price before any work begins.
Tell us about any wax, shine restorer or floor polish you have used. Product buildup changes the cleaning approach, and the test spot is how we find out.
Furniture: what we move
We move furniture. We move it to one side of the room, clean, then move it to the other side and clean the rest of the floor.
Good to know: cabinets and TV stands
Cabinets, TV stands and entertainment stands that hold breakable items need to be emptied before we arrive. If you would rather we clean around them, we can.
It is easiest if you move as much furniture as you can ahead of time. We take care of the rest.
Water and power
Important: water and power
Water and power must be on at the property. If we arrive and cannot do the work because they are off, the no-show fee applies (50% of the job total, up to $300).
Wood floor cleaning checklistTotal Cleaning Service, 703-232-6027
Before we arrive
Tick each item as you finish it.
Pets
Keep pets in another room while we work, and off the floor until it is dry.
Drying
The floor typically takes 30 to 60 minutes to dry. There is no sanding or refinishing.
Access and parking
Please give us any gate or door codes, the building entrance, and where to park. For apartments and condos, we need a place to park, and if your building requires the elevator to be reserved, please reserve it for your appointment.
On the day
- Someone must be at the property during your appointment window.
- We confirm the floor type and condition. You know your price before we start work.
Payment
Payment is due after the service is complete. The credit/debit card you gave us at booking is not charged unless you cancel late or miss your appointment.
We accept credit/debit cards, Zelle, Venmo, Cash App, check and cash.
Cancelling or rescheduling
Important: cancellation policy
We need 48 hours notice. Late cancellations (25% of the job total, up to $100) and no-shows (50% of the job total, up to $300) are charged as described in our terms.
To cancel, reschedule or ask a question, call 703-232-6027.
Ready to book your free test spot?
Book online in a few minutes, or call or text 703-232-6027.